SAP QM INTERVIEW QUESTIONS AND ANSWERS

SAP QM INTERVIEW QUESTIONS AND ANSWERS

1.What is SAP QM ?

    QM = Quality Management
    SAP Quality Management (QM) assures that products meet stringent regulatory standards, are safe and uniform, and meet company product specifications. SAP QM processes are thoroughly integrated into the manufacturing process.

2.How to Prepare the Functional Requirements Specifications (FRS) ?

    IBM itself is having separate division (Life Science) to  perform the CSV. Refer to them / contact them to get the FRS.

3.How to get inspection lot certificate ?

    use QC21 - Quality Certificate

4.How many partner functions are there in SAP ?

    Three Partner Functions in MM Module.
    1.OA-Ordering Address
    2.VA-Vendor
    3.PI-Invoicing Party

5.What is the differences between I.S.O and C.M.M levels ?

    The CMM is a way to communicate capabilities.The ISO is a way to communicate the process. 

    CMM is a very specific way of classifying an organization's software development methods. BUTISO-procedures describe a (possibly) definite development and process but gives no indication of the likely quality of the designs or whether multiple software efforts are likely to produce software of similar quality. 

    ISO is international organization for standardization located in Geneva-Switzerland, which publish standards in coordination with all countries (national standard institutes), but CMM is company maturity model used by the organization to demonstrate their capability performance and subsequently improve level by level. 

6.What is a Quality Management Plan (QMP) ?

    A QMP is a formal plan that documents an entity's management system for the environmental work to be performed. The QMP is an "umbrella" document which describes the organization's quality system in terms of the organizational structure, functional responsibilities of management and staff, lines of authority, and required interfaces with those planning, implementing, and assessing all environmentally related activities conducted.

7.What are the benefits of Quality Management System ?

    QMS means to establish the process and procedures to follow while obtaining the company quality objective.and to ensure that the organization is foloowing them to satisfy the customers.

   In the region, where there is no quality management, what would you do to introduce the concept of TQM ?

    Where Quality processes are not avaialble, I would encourage them to identify and document their each and every task for each process.
    Then, I would encourage them to define and document what they can do for minimizing human or machine errors.
    I would encourage them to identify wastages like material or time wasters and define process to minimize these wastages. I would ask them to record and document each finding and strive to improve each process.

8.What is the difference between quality assurance and quality control ?

    Quality Assurance is the part of quality management focused on providing confidence that quality requierements will be fulfilled while Quality control is focused on fulfilling quality requirement.

9.What are the quality principles ?

    There are 8 quality principles such as 1) Customer focus 2)Leadership, 3) Involvement of people, 4) process approach, 5) System approach to management 6) Continual improvement 7) Factual approach to decision making, 8) Mutually benificaial supplier relationship

10.What are Six mandatory Quality procedures ?

    1. Control of documents
    2. Control of records
    3. Control of Production Equipment, tools and CNC programs
    4. Control of Non conforming products
    5. Preventive Action
    6. Corrective Action

 SAP QM Course Content:

 SAP Quality Management Course Curriculum

    SAP Overview

    Brief introduction

    Importance of ERP and SAP as an ERP

    R/3 Architecture

    Modules overview

    Importance of SAP for current industries

    Importance of QM as a functional module

    SAP implementations Methodology

    ASAP

    Implementation real time example and process overview at each stage

    QM Business Process Overview

    E2E QM business process discussions

     QM Master Data Discussion on the various master data available in QM

    QM inspection plan

    QM master data setting in Material master

    QM Master inspection characteristic

    QM info record

    QM settings for quota arrangements

    Understanding QM imp topics

    QM notifications

    QM certificates

    QM Sampling procedures

    QM Business Process

    Major business process will be covered with real time examples

    Master data and configurations

    1. QM in Procurement

    Incoming inspection during GR

    Incoming inspection for vendor returns

    Inspection during stock transfer

    Inspection during post GR and before transfer posting to warehouse stock

   2. QM in production

    In process inspection

    Inspection post production

    3. QM in Sales

    Inspection during delivery

    Inspection during customer returns

   Relevant process documents, with master data and configuration steps will be shared
   
   QM reports

   All important QM reports will be discussed

   QM integration with other modules

    Integration points will be discussed for QM with other modules and relevancy of each will be detailed